Brought to you by the Center for Professional Development with a special thank you to the content writer and presenter, Jesse Hemphill, MBA, RD, LD.
This module’s goal: Executive managers need a communication tool kit which should be constantly evolving and improving as you have more experiences to draw upon and learn from. Effective communication is the cornerstone of any good relationship and without developing good relationships with colleagues the quality of work can be diminished. It is especially important for managers to be excellent communicators because they are looked at as the true leaders who hire the right people and assign them the appropriate tasks based on their skill set. Additionally, managers are also tasked with assessing, motivating, developing, and occasionally reprimanding, their staff. Without being a good communicator the manager is unlikely to be successful, effective and satisfied.
CPEU Hours: 2 Level: 2
Suggested Learning Need Codes: 1130, 7150, 7190
- Demonstrate effective communication techniques
- Apply negotiating skills
- Identify and adapt to a variety of management and communication styles.
- Use improved listening skills in a variety of situations
This e-learning self-study includes required case studies, web links and resources for additional Online Learning opportunities.
The course includes PDF files of the speaker presentations and handouts as well as a downloadable CPE certificate.
The Certificate of Training program consists of four separate modules that build on each other. To receive the certificate associated with this training, all four modules and related tests must first be completed and a subsequent final post test exam in Module 4 must be passed with a minimum of an 80% in order to receive the Certificate of Training. The Certificate of Training can then be downloaded and printed from the site.
Immediately following purchase, you will receive an access email for the module. This email contains a link which will remain active for 30 days once the link has been activated by the user.
This product is approved for individual use only. Only the registered participant is eligible for continuing professional education units.