Submitted by By Jan Greer-Carney, MS, MBA, RD, LD
I used to dread the end of every month when I had to report my department’s productivity. I would receive a stack of unruly papers from each of the registered dietitians and diet technicians with untotaled columns of various activities. It took me literally 8 hours to sort them out and add up the various categories for timely submission to accounting. Then, it took more time to generate productivity ratios.
I tried to automate the process by having my staff submit productivity on an Excel® document that was programmed to do the addition, but the varying levels of computer expertise among my staff actually made the process more difficult and time consuming for them and me. Determined to streamline this process, I made an electronic productivity tracking tool.
Now staff members can open the document, go to their page, select the current month, and enter their productivity information. It automatically enters their information into a summary sheet for me. I preloaded the budgeted productivity information into the summary sheet, so it automatically calculates the productivity ratios.
I can look at each individual’s productivity instantly and each category of productivity. I can see how many patients my department saw for various conditions each day. This is just another example of how informatics is used in practice!