With so many people in one building, it is our goal to ensure the safety of and enjoyment for all attendees and exhibitors at the Food & Nutrition Conference & Expo™ (FNCE®). We appreciate your cooperation in adhering to the Official Show Policies, which have been categorized based on attendee type.
General Policies for All Attendees
Your registration fee determines your admission level to FNCE® events. Badges are color coded by type and are required for admittance to the Expo and to all Conference educational sessions — they must be worn at all times while attending conference and expo events in the Convention Center. Badges will be printed on-site and are not mailed — please bring your registration confirmation letter (which contains a unique registration bar code) to the on-site registration counter.
- Registration Cancellation/Refund Policy
Written requests for cancellation or refunds must be postmarked on or before September 19, 2014. Registrations will be refunded less a $75 processing fee. If you are on the Installment Plan, this processing Fee will be the non-refundable $100 initial payment. Workshops and Excursions will be refunded less a $50 processing fee. Refunds will not be granted for any Foundation Events but instead will be considered a donation to the Academy Foundation.
Cancellation requests received after the Cancellation Deadline of September 19, 2014 will NOT receive a refund.
- Expo Booth Cancellation/Refund Policy
Requests for refunds or exhibitor cancellations must be submitted in writing. Registration refunds must be postmarked at least 30 days before the event and may be subject to a processing fee; requests postmarked after this date will not be accepted. Refunds for Foundation-sponsored events may not be granted and will be considered as donations to the Foundation. Exhibitors wishing to cancel or down size their booth space must inform the Academy by May 1, 2013; no refunds will be issued to companies who cancel or down size their booth space after this date. Any paid exhibition space not occupied by 6:00 p.m. on Saturday, October 19 may be reassigned without refund.
To provide all FNCE® attendees an optimal learning environment, children under the age of 16 are not permitted into the education sessions* or the Expo floor during show hours, installation or dismantling. Children ages 16 and older must be registered for the conference and must be accompanied by an adult for admission. Childcare is not available at the Pennsylvania Convention Center; however, your hotel concierge may be able to assist you.
*Exceptions will be made for nursing mothers attending educational sessions.
- Literature and Product Distribution
No person, firm or organization not having contracted with the Academy for the occupancy of space in the Expo or the Member Product Marketplace will be permitted to display or demonstrate its products, processes or services, or distribute promotional materials in or on the premises of the Expo, Convention Center, or any other FNCE® location. Any infringement of this rule will result in the removal of the offending person or persons. Circulars or other promotional material may only be distributed from an Exhibitor's assigned booth space. All speakers and presenters are required to abide by the Academy Commercialism Policy, which prohibits commercial or promotional messages in the context of educational sessions.
The Academy hires a professional photographer to capture the excitement of the annual Food & Nutrition Conference & Expo educational sessions, Expo and other activities. Due to the distraction to the speakers, we ask that Sponsors, Exhibitors and Sponsored Participants do not take personal photographs during educational sessions. All FNCE® attendees submit a photography waiver as part of the registration process, which gives permission to the Academy (and all other media) to use their likeness.
Working members of the press are required to check in at the Press Room, receive an authorized press badge and be escorted by an Academy staff person in order to videotape at the show. Exhibitors who do not want the press to photograph or video tape their booth should inform the Press Room staff on-site. Exhibitors are permitted to photograph and/or video tape their own booth — contact Academy Show Management for details and restrictions.
FNCE® Exhibitors and attendees are encouraged to share in the excitement of the event, and in doing so, allow pictures to be taken in the Expo Hall. The Academy asks that Exhibitors who wish to take pictures do so in their booth only. If hosting traffic-building games for attendees that will be posted on any social media channels, we ask that signage be visible to attendees inside the booth stating how and where these pictures will be posted. In turn, we request that attendees ask permission of Exhibitors before taking photos/videos of their booth, unless there is a sign denoting otherwise. If an Exhibitor requests someone to refrain from taking pictures, and that person continues to do so, please let Show Management know. We ask that everyone uphold a professional and respectful environment when taking photographs/videos at FNCE®.
- Rolling Carts/Strollers
For safety reasons, rolling carts, rolling bags, strollers and bags with wheels are not permitted on the Expo floor during show hours. Coat check is available to store these items. This policy does not apply to participants with medically necessary mobility equipment.
FNCE® is a non-smoking meeting. Smoking is not permitted in or around any meeting space at the hotels or the George R. Brown Convention Center.
- Suitcasing/Unofficial Exhibiting
All promotions and product sampling must be done from a contracted exhibit space. Any attendee or group that hands out flyers, approaches neighboring exhibit booths to sell products, leaves and/or distributes product information in public spaces or the Expo floor aisles, or "roams" the event venue should be reported to the Show Office. Exhibitors who violate this policy will be sent back to their booth space and materials left behind will be recycled. Attendees practicing these tactics may be asked to leave the show and forfeit their badge.