The Academy of Nutrition and Dietetics is seeking a motivated individual to join our dynamic Member Services Team as the Director of Membership. This position requires several years' experience in membership recruitment and retention, communication/marketing or operations, preferably with an association. The Director of Membership position impacts all aspects of the Academy and requires a broad association management focus to achieve optimal results. The qualified candidate must have a multi-faceted knowledge base and the ability to handle a variety of diverse projects at once in a fast-paced, ever changing environment.

Responsibilities:

• Develops the annual renewal program and recruitment campaigns to build and maintain a multifaceted membership.
• Strategically directs, develops and implements a comprehensive program of benefits and services for all members.
• Supervises staff responsible for call center, membership and student relations programs and application processing, as well as staff responsible for all membership functions at FNCE.
• Works collaboratively with IT and Web Teams to ensure system enhancements augment the benefits package valued by the Academy’s stakeholders.
• Communicates with internal and external stakeholders through Academy publications and other mediums

Requirements:

• A bachelor’s degree in business administration, association management, marketing, communications or dietetics.
• 5-7 years of relevant, demonstrated experience in membership recruitment and retention, communication/marketing, or operations. Prior association experience at managerial level highly preferable
• RD or CAE credential highly desirable
• Excellent written and verbal communication skills
• Able to organize and manage multiple projects simultaneously
• Self-starter and team player
• Strong strategic thinking, supervisory, negotiation and interpersonal skills